Privacy Policy

Last updated: 6 November 2026 · Governing UK Best 4K IPTV Ltd

Data Controller Identification

The data controller responsible for your personal data is UK Best 4K IPTV & Streaming Guide (Companies House Registration No: 14829104), with registered offices at 27 Old Gloucester Street, London, WC1N 3AX, United Kingdom.

ICO Registration No: ZB582914

Data Protection Officer: [email protected]

1. Information We Collect & Lawful Basis for Processing

Under the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018, we must have a valid lawful basis to process your personal data. We collect only what is strictly necessary:

Data Category	Specific Data Collected	Lawful Basis (UK GDPR)	Retention Period
Contact & Delivery	WhatsApp number or email address	Article 6(1)(b) — Performance of a Contract (provisioning credentials)	12 months after subscription expiry, then permanently purged
Transaction Records	Payment reference ID, tier purchased, duration, GBP (£) amount	Article 6(1)(c) — Legal Obligation (UK HMRC accounting compliance)	6 years in accordance with UK tax laws
Technical Support	Device model (e.g. Firestick, Smart TV) if voluntarily shared	Article 6(1)(f) — Legitimate Interests (customer troubleshooting)	Purged 90 days after ticket resolution

Note: We do not collect or store debit/credit card numbers or CVV codes on our servers. All financial transactions are processed directly by certified third-party payment gateways.

2. Strict Zero-Viewing-Logs Policy

We enforce an uncompromising Zero Viewing Logs standard across our broadcast cluster:

We never log, inspect, record, or store the specific television channels, sporting events, films, or VOD titles you stream.
We do not profile your viewing preferences or build advertising profiles based on your television habits.
Stream traffic between client media players and our CDN is protected with TLS 1.3 cryptographic protocols to secure data in transit against interception and packet tampering.

3. Data Sharing, Processors & International Transfers

We never sell, lease, or monetize your personal contact details to third-party data brokers or marketing firms. Data is shared solely with trusted service processors required to provide your service:

Payment Processors: Visa, Mastercard, PayPal, Revolut, and Starling Bank for payment verification and settlement under PCI-DSS Level 1 compliance.
Communications Platform: WhatsApp (Meta Platforms Ireland Ltd) used strictly for real-time customer support and credential dispatch.
International Data Transfers: Where data is processed outside the United Kingdom (e.g. by European payment processors), transfers are safeguarded under UK International Data Transfer Agreements (IDTAs) or adequacy regulations pursuant to Section 17A of the Data Protection Act 2018.

4. Your Complete UK GDPR Rights

Under UK GDPR and the Data Protection Act 2018, you possess comprehensive statutory rights:

1. Right of AccessYou can submit a Subject Access Request (SAR) to receive a copy of any personal data we hold.

2. Right to RectificationYou can request immediate correction of inaccurate or incomplete contact information.

3. Right to ErasureYou can request the permanent deletion of your contact records and chat transcripts.

4. Right to RestrictionYou can request we suspend the processing of your personal information in specific cases.

5. Right to Data PortabilityYou can request your data be transferred to you or another provider in a structured JSON format.

6. Right to ObjectYou have the absolute right to object to any processing based on legitimate interests.

To exercise any statutory right, email our Data Protection Officer at [email protected]. We respond to all verified requests within 30 days without charging a fee.

5. Right to Complain to the ICO

If you are dissatisfied with how we handle your personal data, you have the statutory right to lodge a complaint with the UK supervisory authority:

Information Commissioner's Office (ICO)

Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF

Helpline: 0303 123 1113 | Website: ico.org.uk

For questions regarding our web cookies and storage, please view our companion Cookie Policy or our Terms & Conditions.